Privacy Policy
We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, how we use it and how we protect it.
Information we collect
We only collect information you voluntarily provide, such as:
- Your name, email and phone number when you contact us through the Contact form.
- Volunteer application details (city, areas of interest, availability, experience).
- Transfer details when you send us a donation receipt.
General technical data about your visit (such as browser type and IP address) may be logged automatically for security and abuse prevention.
How we use your information
- To reply to your messages and enquiries.
- To follow up on volunteer applications.
- To confirm receipt of donations and direct them to the purpose you specified.
- To improve the website and protect it from spam and misuse.
We never sell, rent or share your data with anyone for marketing purposes.
Data protection
Data is stored on protected servers and access is limited to authorised team members. We also remove location metadata from photos published on the website to protect beneficiaries’ privacy.
Beneficiary photos
We safeguard the dignity of the people we serve. We only publish their photos with their consent (or their guardians’ consent) and avoid anything that could put them at risk.
Cookies
The website does not use advertising cookies. We may use general analytics tools to understand visit numbers without identifying you.
Your rights
You may request access to, correction of, or deletion of your data at any time by contacting us through the Contact page.
Changes to this policy
We may update this policy from time to time and will publish the updated version on this page.